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FREQUENTLY ASKED QUESTIONS

  • Are there any hidden charges on purchases on KPJ online?
    No, there are absolutely no hidden charges on your purchase on our online store. The price mentioned is an all-inclusive price, which is what will be charged on your card as well.
  • How safe is my card transaction on KPJ online?
    All online transactions on KPJ follow the highest levels of transaction security currently available on the internet. All your transactions are processed through trusted payment gateways of well-reputed banks
  • How do I perform a funds transfer to KPJ?
    It is simple to perform a funds transfer to KPJ. You can directly deposit funds to the KPJ bank account with the following details and drop an email to customercare@krishnapearls.com with details of the product and bank transfer. Once we receive the funds into our bank account, we will immediately ship your product and inform you about the same
  • Is Cash on Delivery (COD) available for my order?
    Yes, Krishna Jewellers offers a Cash-on-Delivery (COD) option for your convenience. If you prefer not to use your card for online payment, you can choose COD and pay in cash upon delivery. This option is available in 115 cities across India. If COD is not available in your city, we will inform you once we receive your order. Please note that COD is available for orders under Rs. 50,000 and we only accept Indian currency.
  • Customer Care
    If you have any additional queries, feel free to call or email us. We will reach back to you at the earliest. Drop in a message any time at customercare@krishnapearlsandjewellers.com or call us at 040 6625 0033 from 9 AM to 9 PM.
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