Frequently Asked Questions

Krishna Pearls & Jewellers, with a 43+ year legacy in Hyderabad, is a trusted jewellery store offering genuine Pearls & 18K and 22K (916 KDM) gold collections.

Customers can shop through three convenient ways at Krishna Pearls & Jewellers: store visits, online shopping, or video-call service.

Krishna Pearls & Jewellers offers exquisite collections in Pearl, Gold, Diamond & Silver Articles, specializing in traditional, bridal, contemporary, and luxury designs. The collection features elegant pearl necklaces, sophisticated diamond rings, intricately crafted earrings, graceful bangles, and statement bracelets — each thoughtfully curated to reflect exceptional craftsmanship, timeless beauty, and refined elegance.

No issue - through virtual consultations, customers can easily explore more collections from Krishna Pearls & Jewellers anytime and from anywhere.

Krishna Pearls & Jewellers is recognized by its iconic “K” logo, offering trusted and authentic jewellery collections through its two flagship stores in Hyderabad — Panjagutta and Kondapur.

Krishna Pearls & Jewellers, with a 43+ year legacy in the Hyderabad Pearl Market, is a customer-trusted brand and a synonym for fine craftsmanship and authenticity, with a unique brand value.

Yes. Krishna Pearls & Jewellers, Panjagutta, and KD – Krishna Diamonds, Kondapur, Hyderabad, together offer exclusive Gold, Diamond, Silver, and Pearl jewellery collections across their two premium stores.

Like the wide jewellery collection options for women, Krishna Pearls & Jewellers also offers elegant necklaces, bracelets, and accessories for men and kids, thoughtfully crafted to celebrate your family’s unique style and tradition.

Yes. 100% Krishna Pearls & Jewellers specializes in jewellery customization, offering personalized designs tailored to individual preferences, styles, and budgets, depending on the product requirements.

Depending on the product and design requirements, jewellery customization at Krishna Pearls & Jewellers can be completed on the same day or within approximately 10 days.

With 100% safe and secure online delivery across the city and anywhere in India, Krishna Pearls & Jewellers ensures a trusted online shopping experience similar to buying directly from the store.

Overseas/Abroad customers can conveniently shop through Krishna Pearls & Jewellers virtual shopping services and enjoy safe, secure international shipping, making online jewellery purchases as easy and reliable as shopping within India.

These refer to the gold content in a piece: 14k gold: ~58.3% pure 18k gold: ~75% pure 22k gold: ~91.6% pure Each offers unique benefits in terms of durability and colour. Our consultants can help you choose the right type based on your needs.

Your simple pearl buying guide at Krishna Pearls & Jewellers — explore pearl quality through luster, surface, shape, size, and color, and understand the differences between Natural, Freshwater, Tahitian, South Sea, and Akoya pearls with certification benefits.

At Krishna Pearls & Jewellers, our experts guide you in choosing diamonds and gemstones, while our website helps you understand primary details like diamond cuts, clarity, carat weight, and gemstone selection based on your preference.

Payment options, including Prepaid, COD, Credit Cards, Net Banking, and online Transfers, are available with 100% security at Krishna Pearls & Jewellers, along with mostly 0–7 days shipping delivery options.

No, there are absolutely no hidden charges on your purchase on our online store. The price mentioned is an all-inclusive price, which is what will be charged on your card as well.

All online transactions on Krishna Pearls & Jewellers follow the highest levels of transaction security currently available on the internet. All your transactions are processed through trusted payment gateways of well-reputed banks

It is simple to transfer funds to Krishna Pearls & Jewellers. You can deposit funds directly into the KPJ bank account using the following details, and drop an email to customercare@krishnapearls.com with details of the product and the bank transfer. Once we receive the funds into our bank account, we will immediately ship your product and inform you about the same

Yes, Krishna Pearls & Jewellers offers Cash-on-Delivery (COD) in 150+ cities across India for pearl jewellery orders below ₹25,000. Gold jewellery orders require 25% advance payment before delivery. If COD is unavailable in your city, the team will inform you after order confirmation.

If you have any additional queries, feel free to call or email us. We will reach back to you at the earliest. Drop in a message any time at customercare@krishnapearlsandjewellers.com or call us at 040 6625 0033 from 9 AM to 9 PM.